Dear Vixly Community,
We're thrilled to introduce a powerful new feature on Vixly that allows you to create and offer customized service packages! With this new functionality, you can now bundle multiple sessions into a single package (X sessions of Y minutes for price Z) making it easier for clients to choose the perfect option that meets their needs.
Check out our coaching demo showcasing this new functionality.
- Flexible Packaging: You can create a variety of packages to match different client preferences and budgets.
- Enhanced Client Experience: Offering packages can make your services more attractive to clients, leading to increased bookings and client satisfaction.
- Streamlined Management: Easily manage your service offerings and update packages as needed.
We recommend that you continue to offer single-session services, especially for discovery calls or initial sessions. These can be free or paid, allowing potential clients to try your services before committing to a package. This approach can help build trust and encourage clients to invest in a package.
- Single Session Services: Services that consist of one session will continue to follow the existing refund policy as defined by you as admin.
- Multi-Session Packages: Services that consist of multiple sessions (packages) are non-refundable. However, if a client cancels a session that is part of a package within the cancellation cut-off period (X hours), they will regain the package credit. This credit can be used to schedule a new session as part of the same package.
- Go to Admin > Services
- Create a new service or edit an existing one
- Select the desired Quantity (single session or X sessions) and set total price
We believe this new feature will be a significant enhancement to your service offerings, providing clients with more options and driving greater engagement.
Thank you for being part of the Vixly community. We can't wait to see the amazing packages you'll create!
Questions? Please consult our Help section, e-mail help@vixly.com or schedule a video call with our Provider Success Team.