Help for Guests

You can access your account by clicking the icon in the top navigation bar. If prompted, enter your e-mail address and password for your Vixly account.

Go to My account > Profile:

• Change e-mail:
  1. Click on Edit next to your current e-mail address
  2. Enter the new e-mail address
  3. Enter the verification code sent to your new e-mail address
• Change password:
  1. Click on Change password
  2. Enter and re-enter the new password
  3. Enter the verification code sent to your e-mail address

Upon your consent, we may send you e-mails with news and offers from Vixly and Provider(s). To make changes, go to My account > News and check (subscribe) or uncheck (unsubscribe) to news and offers from Vixly and/or Provider(s).

Go to My account > Privacy and click on Download my Vixly data to download a text file with the information stored by Vixly.

Go to My account > Privacy:

1. Click on Delete my account
2. Click on Delete account
3. For final confirmation, enter the verification code sent to your e-mail address

Warning: This will permanently delete your Vixly user account and all related data! If you have upcoming bookings, you will be asked to cancel these before deleting the account.

Go to My account > Schedule and click on the appointment in question.

• Test audio and video before starting:

• If multiple media devices are available, click to select which camera, microphone or speaker to use
• When ready, click to start

Click on and select the tab, window or screen that you want to share.

Vixly supports multiway content sharing so that multiple persons may share screen with each other at the same time.

To mute your microphone, click on

To turn off your camera, click on

To mute your speakers, click on

To turn off your self-view video, click on